Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by OVIAZEN. Throughout the site, the terms “we,” “us,” and “our” refer to OVIAZEN. By visiting our website or purchasing from us, you agree to these Terms of Service and to the policies referenced on this website.

ONLINE STORE TERMS
You must be at least the age of majority in your place of residence, or have permission from a parent or legal guardian, to use this website. You may not use our products or services for any unlawful or unauthorized purpose.

PRODUCTS AND INFORMATION
We make reasonable efforts to display product descriptions, colors, dimensions, materials, and prices accurately. Colors and appearance may vary slightly depending on lighting and screen settings. We may update product information, prices, availability, and promotions at any time without prior notice.

ORDERS
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including suspected fraud, pricing errors, product unavailability, or violations of these Terms. If we cancel an order after payment, we will refund the applicable amount to the original payment method.

BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase, billing, delivery, and contact information. You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

PAYMENTS
Payments are processed through Shopify and available third-party payment providers. Your use of a payment method may also be subject to the provider’s terms and privacy practices.

SHIPPING, RETURNS, AND REFUNDS
Shipping estimates, costs, customs information, returns, cancellations, and refunds are governed by our Shipping Policy and Return & Refund Policy, which form part of these Terms.

INTELLECTUAL PROPERTY
The website and its content, including text, branding, graphics, photographs, product designs, and layout, are owned by or licensed to OVIAZEN and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, sell, or commercially exploit this content without prior written permission.

THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or use third-party services. We are not responsible for third-party content, availability, security, products, or practices. Your use of third-party services is subject to their own terms and policies.

PROHIBITED USES
You may not misuse the website, attempt unauthorized access, introduce malicious code, scrape or copy content for commercial purposes, interfere with the website’s operation, infringe intellectual property rights, or use the services in violation of applicable law.

DISCLAIMER
Except where prohibited by law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access. Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer law.

LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, OVIAZEN will not be liable for indirect, incidental, special, or consequential loss arising from use of the website or products. Our total liability relating to an order will not exceed the amount paid for that order, except where applicable law provides otherwise.

INDEMNIFICATION
You agree to indemnify and hold OVIAZEN harmless from claims arising from your unlawful misuse of the website, your breach of these Terms, or your violation of another person’s rights, to the extent permitted by law.

PRIVACY
Personal information is handled according to our Privacy Policy. Because our store is hosted by Shopify, Shopify may also process information required to provide the ecommerce platform and related services.

SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

CHANGES TO THESE TERMS
We may update these Terms by posting a revised version on this page. Changes apply from the date they are posted, subject to applicable law.

GOVERNING LAW
These Terms are governed by the applicable laws of the jurisdiction in which OVIAZEN operates, without limiting any mandatory consumer protections available in your country or region.

CONTACT
Questions about these Terms of Service may be sent to OVIAZEN at lixueidc5@gmail.com.